Cool pack protection




IMPORTANT!  Here is what you need to know when you have to have a melt-able product and it is just plain hot out!   

If you take the these precautions as follows:

  1. Ship to a valid business address where someone is there to receive the package on the first attempt and get it into a cool room.
  2. Purchase our ice pack protection, which is offered in the shopping cart page

... and if your candy STILL melts, we will provide a refund for the melted item.  We will not reship these items.  If you do not take these precautions we cannot assume any risk of melting and cannot issue a refund or product replacement.

To avoid melting on idle delivery trucks over the weekend, melt-able orders will not be shipped when the ETA includes transport over a weekend. If you are unsure of ground transit times please call us at 888-729-1960.

If you have any concerns please contact our Customer Service at (888) 729-1960.

Customer Reviews

Based on 38 reviews
Renee S.
This gift was a wonderful surprise for my friend. He and I share a lot of memories from those gre...

Everything ab

Great candy !

The Cherry Mash is delicious, and the Butterscotch Peanut Cups !!

Sharon H.

Cool pack protection

Great company

I ordered candy bars and the cool pack was included in the box. The candy bars arrived in great shape. Shipping was fast!

tricia c.
Cool packs are small

I only purchased (2) cool packs for my order. Although my order arrived in perfect condition despite our 80+degree weather, now that I know their size, I will get (4). They’re priced perfectly to do so anyway. Thank you for your expert packing and emailed alerts, too!

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