The manufacturer states on the packaging "This candy changes with the weather. In cold, dry weather it will be quite crisp. In warm weather it will be soft. However crisp or soft, this candy is fresh and tasty" - So take your chances - no returns or refunds!
These nostalgic treats have been made in Cincinnati, OH since 1936!
IMPORTANT! Here is what you need to know when you have to have a melt-able product and it is just plain hot out!
If you take the these precautions as follows:
- Ship to a valid business address where someone is there to receive the package on the first attempt and get it into a cool room.
- Purchase our ice pack protection, which is offered in the shopping cart page
... and if your candy STILL melts, we will provide a refund for the melted item. We will not reship these items. If you do not take these precautions we cannot assume any risk of melting and cannot issue a refund or product replacement.
To avoid melting on idle delivery trucks over the weekend, melt-able orders will not be shipped when the ETA includes transport over a weekend. If you are unsure of ground transit times please call us at 888-729-1960.
If you have any concerns please contact our Customer Service at (888) 729-1960.
The cones arrived very quickly. They are good, fresh, and my grandkids love them!
My tasty treats arrived in a timely manner. Order was correct.