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FedEx Ground Transit Times from our Candy warehouse


IMPORTANT - Our goal is to get your candy to you safely. If you place an order by 1PM Eastern time and select Fedex Overnight or 2nd Day Air service we will attempt to ship your order that day. This is subject to the availability of product, and excludes all weekends and holidays. If an item you ordered is out of stock we will contact you by phone, email or both. All orders will be processed as soon as possible.

We currently ship to all US addresses ( including Military ) and to Canada.

Please note the following important information:

IMPORTANT SHIPPING INFO
We expect your order to ship on Wednesday. If you are ordering meltable products and the delivery date is time sensitive please call us at 888-729-1960 to make arrangements. If we are out of stock of any items we will contact you via email or telephone before we ship your order. Please be sure to include any special delivery instructions that will assist the delivery process, especially if you are shipping to an apartment.

These other situations may also delay your order:
  • Your billing information does not match the credit card as reported to us by your credit card issuer.
  • Your shipping address is different than the billing address.
  • The delivery address you provided is an apartment.


Saturday delivery only by special arrangement and extra fee ( as charged by Fedex ).

You must call us to arrange a Saturday delivery


Below are the current ground service transit times from our warehouse in Cleveland, Ohio.
 
Packages are picked up from our warehouse Monday thru Friday, excluding holidays.  
 
No orders are shipped out on weekends or holidays.
 
Please note these times are from the day shipped, not from when an order is placed.
We may delay your shipment is warm weather is a concern.  Please call 888-729-1960
is the receipt date for your candy is time sensitive.
 
 


Please note that FedEx now gives you the ability to closely manage and monitor the shipments coming to you.
Simply sign up for their Delivery Manager! It is free to enroll. You will then have the ability to : FedEx Delivery Manager

To learn more and sign up please click here:

FedEx Delivery Manager

Telephone Hours: 9AM to 5PM EST Call us toll-free at: 888-729-1960 Fax #: 216-274-9200
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